Privacy Policy 
 
Last Updated: 2025-05-15 
 
We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose personal information in connection with our mobile applications and services. 
 
1. Information We Collect 
 
We collect the following types of personal information from users: 
 
1.1. User-Provided Information: 
- Name 
- Email address 
- Mobile number 
- Profile photo (optional) 
- KYC documents for verification (e.g., ID proof, utility bills) 
- Vehicle documents for drivers (e.g., insurance, registration) 
 
1.2. Usage and Technical Information: 
- Device information (model, OS version) 
- IP address 
- Geolocation data (for service delivery and ride tracking) 
- Usage logs (e.g., app interactions, error logs) 
 
1.3. Transactional Data: 
- Service booking history 
- Payment-related data (processed securely via third-party providers) 
 
2. How We Use Your Information 
 
We use the information we collect for the following purposes: 
 
- To create and manage user accounts 
- To verify user identity and documents (KYC) 
- To connect customers with drivers/service providers 
- To send notifications related to bookings, payments, ratings, and service updates 
- To monitor service quality and ensure safety 
- To comply with legal and regulatory obligations 
 
3. Sharing of Information 
 
We may share your information with: 
 
- Service providers and partners who perform services on our behalf 
- Law enforcement or regulatory authorities if required by applicable law 
- Other users, limited to the extent necessary for service delivery (e.g., sharing customer details with driver or vice versa) 
 
We do not sell or rent your personal data to third parties. 
 
4. Data Security 
 
We implement appropriate technical and organizational measures to protect personal data, including encryption, secure servers, and access controls. 
 
5. Data Retention 
 
We retain your personal data as long as your account is active or as needed to provide services and comply with legal obligations. 
 
6. Your Rights 
 
You have the right to: 
 
- Access, correct, or delete your personal information 
- Object to or restrict certain processing 
- Withdraw consent where applicable 
- File a complaint with a data protection authority 
 
7. Children’s Privacy 
 
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children. 
 
8. Changes to This Policy 
 
We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email. 
 
9. Contact Us 
 
If you have any questions or concerns regarding this Privacy Policy, please contact us at: support@drifze.com